Vinted Users Voice Displeasure Over Size Updates
Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
This online marketplace has revised its sizing categories for women's and children's clothes without notifying all users about the change.
Online Platforms Backlash
Countless users and merchants have taken to social media saying Vinted listings now show a modified sizing category versus the original listing due to the recalibration.
The company said the new system was more in line with comparable marketplaces.
They have suggested members to check their listings and update the measurements by hand when needed, which has left users frustrated.
Size Classification Changes
Previously, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range like S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement used to be a 12 but is now a UK 16-18.
Shopper Accounts
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
A different member, located in Scotland, stated items she posted featuring size 14 markings were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Necessary Adjustments
Another shopper, based in Derby, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential for me since losing part of my income," she said.
Marketplace Information
The platform boasts over 100 million users, comprising 18 million UK members.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This isn't the first time that an unexpected update within the service has received backlash: last year, the platform withdrew an update regarding delivery choices due to shopper criticism.